OUR COMMITMENT TO YOUWhat you can expect when working with Caliber.
We are passionate about engineering excellence. Caliber is unique because of the diverse skills and experience of our team, our structured yet flexible approach to working, and our values that put our clients centre stage. We measure our success by your success! Below is the commitment we make to every client:
CLEAR PLANNING & PROCEDURES
To ensure everyone is clear about what the job entails and the deliverables.
WEEKLY STATUS REPORT
An email that outlines what has been done, the plan for the week, any issues, any variations or ‘out of scope’ requests, and any opportunities we can see to improve the project we’re working on.
Caliber engineers are backed by the Caliber Network—a tight team of experienced colleagues and a powerful suite of proven resources that they can call on.
Caliber leadership stands firmly behind every one of our engineers. You’ll receive a regular phone call (as agreed upfront) from one of our leadership team to ensure the project is on target and you are happy with Caliber’s performance.
We will not go over budget without approval.
We appreciate the need to meet deadlines and will work with you to ensure your deadlines are met. Our employees have the flexibility to put in the extra hours when required to get the job done – we will not go over time without discussion.
Our professional, passionate engineers will hit the ground running.
PROCESSES & SYSTEMS
Our engineers will quickly adopt your processes and systems … but have the experience and additional resources to pull from when/if required.
To ensure future availability of staff familiar with your systems, we work on a rotational policy for our seconded engineers of approximately 3 months.
Whether our engineers are seconded into your work or working from Caliber headquarters, you are assured of a quality job. Our systems are set up to follow best practice and provide the best opportunity for success.